Privacy Policy

1. Information We Collect

We may collect the following information:

• Contact Information: Name, email, phone number, mailing address, and property address when you request an analysis or communicate with us.
• Property Information: Data you provide about your property and assessment history.
• Automatically Collected Information: IP address, device information, browser type, cookies, analytics identifiers, and information about how you use our website.
• Supplemental Data: We may use third-party tools to validate or supplement information you provide (e.g., property records, public data, and lead verification services).

2. How We Use Your Information

We use your information to:

• Evaluate potential property-tax appeals
• Generate analyses, estimates, and reports
• Communicate with you about your case or pilot participation
• Connect you with independent attorneys or appraisers if you choose
• Improve our website, services, algorithms, and user experience
• Develop and refine our models using de-identified or aggregated data
• Comply with legal or regulatory obligations

We never sell your personal information.

3. How We Share Information

We may share limited information with:

• Independent Attorneys and Certified Appraisers: If you choose to engage them, we may share relevant property information so they can evaluate your case. They operate independently and maintain their own privacy and professional obligations.
• Service Providers: Companies that assist with hosting, analytics, payment processing, email delivery, or customer support. They may only use data as instructed by us.
• Legal or Regulatory Authorities: If required by law, court order, or to protect our rights and users.

We do not share or exchange legal fees with attorneys, and we do not control their use of information once you choose to work with them.

4. Cookies & Analytics

We use cookies and analytics tools (including Google Analytics) to understand website usage and improve performance. You can adjust cookie settings through your browser.

5. Data Security

We use encryption, access controls, and security safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You may request access, correction, or deletion of your personal information by contacting [email protected]. California residents may have additional rights under applicable state privacy laws.

7. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, or maintain business records.

8. Children's Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with an updated effective date.